In For The Kill

I feel so unhealthy from all the beer.

Whoever that thinks that lawyers are the first to go to hell, I beg to differ. Telecommunication companies, the owner, the marketing manager, the whole advertising department, should be the first ones in hell.

Here's the thing. A year ago, I made my parents switch telco companies from Maxis to Digi because Maxis was conning our asses off. We were loyal users to Maxis but then every new promotion and cheaper rates were only offered to the new subscribers, so we thought, screw them lets settle for something else.

We did and then the real hassle came along. Right before i got my parents to switch to Digi, I already had a Digi number, so i knew that the signal and everything else was good in our location. Just as they got their Digi number, the signal in my house is as good as shoving the phone up my ass and making a call from there.

So i called customer service a billion times before someone actually contacted me back to tell me that a building recently came up and it was blocking all signals in my housing area.

Thanks to Twitter, I got to rant all my anger directly to Digi and to show my utmost frustration and dissatisfaction. Yeah, call me rude or whatever, but try having a mobile service that wouldn't let you call out most of the times, and even if you do succeed, half of my sentence won't make it through because the call drops. If you think I'm exaggerating, call me. Recite the alphabets and I bet the call will cut off once you reach H or something.

Look what Digi replied. First, their so called "sites" which should be up within 3 months must have never made it because as far as I know April to November isn't just 3 months apart. Secondly, suggesting that I switch to another provider after my complains? Is that what you call customer service? Who the fuck tells their own customer to leave and support their competitor?

But of course, who the hell am I to them. I'm just one customer and even if I leave, it won't make any difference to them at all. I honestly don't give that much of a damn about the bad signal anymore, I just want to punch whoever that is managing the Digi Twitter account. Seriously, to tell your customers to leave and switch to another service provider? You're definitely some kid who didn't study anything about business and they probably hired you just because you know how to tweet.

So good job, you did manage to divert my attention away from the initial problem because now my problem is obviously you. Arrogant piece of shit.

P/s: Good job on the Sambal Belacan advertisement. Maybe you people should stop providing mobile services and just become an advertising company instead.